Movistar, the operator with the greatest number of television functionalities

These functionalities include the search engine, the recommender, live control, Last 7 days, parental control, home multi-access, viewing offline, in addition to Movistar 5S.

According to data obtained in studies of Top Position and @deces, broadcast by Telefónica, Movistar would have the more reliable offer both in convergent products as in television, in addition to obtaining the best rating in commercial attention, quality of service and best infrastructure.

Regarding the offer of convergent products, none of them, both new registrations and promotions, have a commitment to permanence and adapt to the needs of their clients by having the greatest variety of plans on the market, from the simplest of 48 euros to the most complete of 210 euros, without a commitment to permanence (except the first 3 months per installation in the case of fiber), in addition to being the only operator that includes television in all packages.

Precisely in the field of television, Movistar also has the widest range of sports content (all football, ACB, Euroleague and NBA, Moto GP, Formula 1, tennis, etc.), movies and series, and is the only player in the TV market that generates original production content (Velvet Coleccion, La Zona, La Peste, Vergüenza, Matar la Padre, El día de Tomorrow...), with the largest volume of them in Spanish, and a channel, #0, of television programs. own production (Late Motiv, Locomundo, Fame to dance, When I'm gone, Ilustres Ignorantes...).

Likewise, Movistar is the operator that has more variety of functionalities in your service Movistar+ TV, among which the search engine, the recommender, live control, Last 7 days, parental control, home multi-access, offline viewing, as well as Movistar 5S that adapts TV content to people with visual or hearing disabilities stand out.

In the commercial field, Movistar stands out for being the best valued in global customer service, according to @deces and is among the operators with the most extensive and free customer service. Likewise, it occupies first place in the telecommunications sector in relation to user experience in global e-commerce with a user experience score of 7.8 and the shortest response time in RRSS.

In breakdown management, Movistar is also the most reliable operator with the shortest incident resolution time and complaint rate per user (1.91 complaints/10,000 users) and with a free travel service to the customer's home.

It is worth highlighting Telefónica's extensive infrastructure with the largest fiber deployment that reaches more than 20 million real estate units and 4G coverage in the national territory of 97%, also the largest of all operators. In addition, Movistar has national coverage on both IPTV and satellite.