Grass Valley launches Authorized Service Provider Program

The ASP Program aims to provide Grass Valley distribution channel professionals and partners with the skills they need to implement and support the brand's solutions. São Paulo-based LineUp will be the first partner to benefit from the new program.

To improve service and the overall customer experience globally, Grass Valley has launched a new Authorized Service Provider (ASP) Program.

Among other actions, Grass Valley will carry out, hand in hand with the distribution channel and local partners, an extensive certified training program, thus expanding the closer knowledge of all the products, services and technologies of this manufacturer.

Bruno Pillet, VP of Global Services at Grass Valley, said that this program is designed to "provide our distributor partners with the skills they need to implement and support Grass Valley products and technologies, while offering strong added value to our customers. It also extends our reach around the world, bringing high-tech service and support to areas that until now may have been less served. The bottom line is that the program is good for our partners and for our customers.

En América Latina, el distribuidor brasileño LineUp, con sede en São Paulo, será el primer socio que se beneficie del nuevo Programa ASP. LineUp estará totalmente certificado en el segundo trimestre de este año, de manera que los clientes en la región pueden estar seguros de que les proporcionará exactamente el mismo nivel de servicio y soporte al cliente que el propio Grass Valley.