Wohler opens a service center for its customers in Europe

Wohler Technologies has announced the opening of a new service center in France that will now support its customers in EMEA territory, providing them with a simpler and more immediate response in repairs. This initiative will achieve greater efficiency, reduction of delivery times and shipping costs, avoiding US customs paperwork.

Wohler Technologies has announced the opening of a new service center aimed at customers in the EMEA territory. Based in France, the Wohler EMEA Service Center will enable faster response times but also simplification of administrative paperwork and shipping procedures. First-level support and administrative tasks, such as RMA requests, will continue to be managed by staff at Wohler's US headquarters.

Carl J. Dempsey, president and CEO of Wohler, confirmed that "the increasing adoption of Wohler systems throughout the EMEA market has led us to establish this new service center, which offers our customers a greater degree of confidence and peace of mind in accessing repair services. Our customers will achieve greater efficiency, reducing delivery times and shipping costs, avoiding US customs paperwork."

Customers in EMEA markets have until now sent their units directly to Wohler's US office for repair. They will now be able to ship them to Wohler's service center in Europe, reducing both shipping costs and delays. The center will provide support and service for the entire range of Wohler products, and its location in the same or nearby time zone will facilitate timely responses to customer queries.

Lorys Tildian will be in charge of managing this new center.